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For a good long while I've had issues where Webroot's identity shield will prevent copy/paste from working within JRiver's Media Center. Setting Application Protection to protect fixes the issue. However I need to do this everytime JRiver updates their program This is quite frequent, often weekly. 

 

While copy/paste isn't all that big of an issue I do wonder why JRMC is the only program that has this issue after every update.

 

But this is a big issue. With the last JRMC update I did lose video playback in JRMC. Protecting JRMC in Webroot's application protection settings fixed this problem as well.

 

Any suggestions for a solution? Why does Webroot seem to be overly protective of JRiver's Media Centere?
Hello jkrzok,

I'm having a look now and updating our whitelists for JRiver Media Center, which should help with the issues you are seeing when the application updates. 

 

Thanks,

 

-Dan

 

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