• 21 April 2020
  • 2 replies

Badge +3

I upgraded, renewed and received a key code to activate and it is not working.

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2 replies

Userlevel 7
Badge +20

Hey there @dkcharlee ,

Welcome to the community! Can you help me understand what you mean when you say it’s not working? Are you getting a specific error message when you put in the new key code? Does it say it is an invalid key code? 

Badge +3

I entered in the new key code, hit activate and it does nothing.