Skip to main content

Keycode

  • 21 April 2020
  • 2 replies
  • 97 views

I upgraded, renewed and received a key code to activate and it is not working.

Hey there @dkcharlee ,

Welcome to the community! Can you help me understand what you mean when you say it’s not working? Are you getting a specific error message when you put in the new key code? Does it say it is an invalid key code? 

I entered in the new key code, hit activate and it does nothing.

Terms & Conditions