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My expiriation date is 2-28-16, and the new Webroot will bill my credit card on 3-1-16.  No one planned for leap year, thus no coverage today. On hold with Geek Squad forever. Is there a shortcut online to fix this? Thanks 

 

 

Problem resolved after hours on phone with Geek Squad.  7 different reps.  Thnks for any and all sggestions. 

 

  
Hello fireball49,

 

Welcome to the Webroot Community,

 

Please do not worry because you are still protected for 30 days after your expired subscription just to give you more time if needed to renew and what not.

 

 

Hope this helps?

 
Geek Squad keeps transfer ing me, No one can fix, and in the meantime, I have NO firewall. The computer at Geek Squad shows I expire at midnight, but it expired 2-28-16. Can't someone fix this leap year glitch!
will try thanks.  I don't want billed twice :) 
Hi fireball49,

 

Sorry I think Best Buy/Geek Squad is who your subscription is with and they have to take care of this,

 

 

 I can ping our moderator and see otherwise...Right ??

 

 
Yep - contact them first and then let us know if you run into any problems.
Thanks Sherry, I still can't turn on firewall.  

 
Not sure why your Firewall is off...What OS are you running? Are you talking about the Webroot Firewall?
They just called me back.  Thanks.  It's just a glitch with the dates I am sure.  I do this for a living.  Thanks for your help Sherry....Sandy:D
Hi Sandy1

 

You are most Welcome. Thanks for letting us know andf or all your patience.;)

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