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Why did my Webroot program just disappear? I had to down load it again.
Hey there Chuckak51500

 

Welcome to the Webroot Community

 

If you need to re-download webroot please follow these steps:

 

https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Installing-Webroot-SecureAnywhere-on-a-PC/ta-p/5572

 

If you are saying you had to purchase another copy to resolve this issue please contact support through either means below:

Support Number: 1-866-612-4227

Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

 

Best of luck

 

Brad

 
Hi Chuckak61600

 

Welcome to the Community Forums.

 

This has been known to happen occassionally, and itis believed to be down to Windows. Have you just updated to Windows 10 by any chance?

 

Regards, Baldrick

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