moneygram security

Hello lonnieeugene,

Welcome to the Community,

The first step is to go through any site or program that requires passwords ..email...and reset them all. Start with the most important sites and programs, such as financial. Banking, credit cards, and other websites where you have some sensitive, personal information such as account numbers, your address, and anything else related to this stored information should be secured as a priority.
You might want to call your moneygram bank or your bank institution and report this.

Clear your History and cookies in your browsers is another suggestion that I would do if it was me.

You can also issue a Support Ticket to have them check out your computer of any bad PUAs and such. This is free with a Webroot subscription. https://www.webrootanywhere.com/servicewelcome.asp

@ do you have anymore advice?

Best Regards,

Hello again!

I would just like to add one more thing to this that might help you understand how this can happen. If in fact you were hacked.

Often, it’s the simple behaviors that we get used to that allow us to get hacked. You might have clicked on a link in an email from a friend and that could have opened the gates to a hacker. Or you might have downloaded an attachment thinking it was safe.

You may have followed a link to what you thought was your financial institution’s official website when in fact it was a hacker’s site. Even though there are antivirus programs and other security measures in place to help protect our computers and personal information, nothing beats being vigilant in protecting oneself.

Best Regards,