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My password manager does not work after I used the free trial key code and enterd a new key code from the disk. I get the message Your account has been deactivated. How do I fix this? You would think it would cary over to it when you add another code to your account.
Hello Savage,

 

Welcome to the Webroot Communiuty,

 

Yes when you recieve a new keycode then you will need to Submit a Support Ticket so that they can transfer your passwords

 and Back up & Sync to your new keycode.

 

You could also call Webroot Support:

 

https://tel:18666124268

Mon-Fri 7:00 AM to 6:30 PM (MST)

Sat-Sun 7:00 AM to 6:00 PM (MST)

 

Hope this helps?

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