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my subscription exspires and i bought a new boxed edition.do i remove the old version and reinstall

thank u
Hello and Welcome to the Webroot Community!

 

No need to uninstall just enter the new keycode and it will do a scan and make sure to add the new keycode to your Online Account!

 

How to install a new keycode: http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C12_MyAccount/CH11b_ActivatingKeycode.htm If you have any issues just post back.

 

Thanks,

 

Daniel 😉
Or contact support and get them to add the time of the new keycode to the current one which is best as it will not affect Passwords or any Back Ups. Webroot Customer Service

 

Thanks,

 

Daniel 😉

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