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Hi

I have a virus named sync-eu.exe.bid I need help removing. Webroot wont remove it but Malwarebytes blocks the outgoing port and adwcleaner said it removed it but I guess it didnt because it is still trying to connect. What can I do?

Thanks

Mike
Hello mhennard,

 

I did a Google search on this. To be safe I would Contact Support.

 

Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.

Support Ticket System is Open 24/7

 

HTH,

Dave.;)

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