Skip to main content
To Customer Support To Customer Support
Hi!

This is my first post on this forum. Anyway, when I download OCaml 4.00.1 for Windows (for a school project), webroot keeps thinking it is malware and deletes some files. As a result, I cannot run my OCaml programs. 

 

I tried the "Shut Down Protection" optiion during installation. However, when werboot turns on again it deletes the files even after a succesfull installation.

 

Any help would be appreciated!

 

Thank you,

Nick 
Hello Nick

 

Welcome to the Community Forum,

 

Please read these articles:

Controlling active processes

http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C10_SystemControl/CH10b_ControllingPr...

Blocking/Allowing files

http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C5_Quarantine/CH5b_BlockingAllowingFi...

 Managing protected applications

http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C6_IDProtection/CH6c_ManagingProtecte...

 

 



 



 

If you still find you can't get your program to work then please submit a https://community.webroot.com/t5/forums/replypage/board-id/WSA-C/message-id/Ashampoo_Snap_2015.03.07_22h03m59s_016_.jpg Ashampoo_Snap_2015.03.07_22h04m20s_017_.jpgfree of charge with an active subscription and they will fix this for you,

 

 

Kind Regards,
It is always best to submit a support ticket for any potential False Positives so that we can identify the cause and get that corrected for all of our users.

 

-Dan

Reply


Terms & Conditions