One Device Shows Expired

  • 30 May 2019
  • 1 reply

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I have a 5 device license and just noticed my laptop shows as expired online, but shows active with a current key on my laptop. My other devices all show active. How do I fix this? Hasn't had a scan since 2017. No emails or anything from webroot. My wife's phone also shows as needing attention in the console. Again no email or contact from webroot about this either. What am I paying for?

Best answer by ProTruckDriver 30 May 2019, 03:47

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Userlevel 7
Hello @DrexelLake , Welcome to the Webroot Community Forum.☺️

The fastest way to get these problems sorted is to contact Webroot Support.

Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
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