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Since I updated the password for webroot on my macbook, I lost the the grey "W" icon from my toolbar. Now I cannot access the password dialog box. Please help!

 

Merrridy
Hello ?,

 

Welcome to the Webroot Community,

 

Would you try the Mac toolbar fix below? If this doesn't help then please submit a Support Ticket and they can sort this out for you free of charge with an active Webroot subscription>

 

Password Management Toolbar Fix Tool For Mac:



http://anywhere.webrootcloudav.com/zerol/pkgosxlp.dmg

 

 
I was not able to open this, however I did manage to fix the problem. 

 

Thanks for your help.

 

Merridy
Hi Merridy, Can you share with us how you fixed the problem...................your solution may help someone else!
I would share my solution if I could! I kept trying so many things I don't really know what worked. Sorry

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