Hi cyndybaran

 

Welcome to the Community Forums.

 

This sometimes does happen and to try to resolve it you can try running the Toolbarfix tool.  You can download it for here.  Once downloaded launch it by clicking on the executable, and you should see the following, if then that is fine and you should click on 'Run':

 

 

which should then take you to the following dialog:

 

 

on which you should choose/check the option 'Repair/Install the Webroot Toolbar' and then press 'Start'.

 

That should initiate the fix process and you just have to wait for it to finish, close the dialog and then check in your browser to see if the Password Manager Toolbar icon is now visible.  If the fix has been successful you should see the following greyed out icon in a toolbar at the top of the IE browser page:

 

 

One then double cliks on that so that the login dialog is presented, etc.

 

Please check the above out and come back if anything is not clear or if it does not help/respond to your query.

 

Regards, Baldrick

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You have the magic touch Baldrick!  Thank you so much.  I'm back in business.

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Hi cyndybaran

 

It is nice of you to say so :D and you are most welcome. Glad to hear it.

 

This is one of the reasons the Community exists (amongst others like having some fun, sharing stories, making friends, etc.).

 

Have a great rest of weekend.

 

Regards, Baldrick

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