Password Manager

  • 2 February 2019
  • 1 reply

Userlevel 1
Badge +3
Hi there,

When login into my webroot account I can not access my password Manager.

Mobile(android) I ll get the message, please check your Internet connection.

Desktop pc I ll get the message it can be loaded error message appears.

I don't have webroot for a long time but a few things are not working.

The back up option takes a loooooong time. Pc I can not back up files.

I ve got the webroot complete version.

Any ideas?

Thank you!

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1 reply

Userlevel 7
Hi Annabel

This is a know issue that the Webroot Support & Development Teams are working to resolve/fix. Please take a look at THIS & THIS previous threads for additional details on this.

We are all waiting for the solution which hopefully will be with us shortly.

Regards, Baldrick