Best answer by JimM
View originalPassword manager in chrome
I am unable to log in to password manager in Chrome, Firefox and IE. I get "unknown email address".
Jewelr, if you could please private message me the email address you created the account with, I can take a closer look. Thanks!
Note: This was taken care of via private message on 5/2/13.
Note: This was taken care of via private message on 5/2/13.
That I do not know so maybe one of the Webroot Staff can give you more info as for Trials?
TH
TH
Funny, now thats what i call being helped, lol. It says I have access to passwords. Does it matter that I am on a trial currently?
Nope.. you have it LOL. I have a few things to do here myself, was just passing through in a break period 😃
Have a look at this Online User Guide and go to your email address and click on manage users and click on the little guy at the end and give Access to Passwords and Back & Sync if you like.
TH
EDIT: I will let David help you from here in! 😉
TH
EDIT: I will let David help you from here in! 😉
Yes. In the Console, click on your email address at the upper left corner. Select Manage Users.
Look at the list of permissions for the email login you wish to use with Password Manager and make sure that Passwords is allowed.
You can also check to make sure that your email login is associated with the correct active WSA - Complete key code.
Look at the list of permissions for the email login you wish to use with Password Manager and make sure that Passwords is allowed.
You can also check to make sure that your email login is associated with the correct active WSA - Complete key code.
Yes and yes. Is there anything in the console that i can check?
Have you setup your My Webroot Account as there are settings in there that you can change.
TH
EDIT: David you beat me this time. LOL
TH
EDIT: David you beat me this time. LOL
Hello jewelr and welcome to the Webroot Community!
Have you activated your Online Console? You need to do this before you can use Password Manager.
Have you activated your Online Console? You need to do this before you can use Password Manager.
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