Dear Webroot Social Media Team,
Since purchasing a new keycode for Webroot Secureanywhere Comlete, I'm unable to log into password manager with an error about my subscription being expired. A previous post I read suggests that the solution is for you guys to associate my password manager with my new keycode, or keycodes.
Thanks!
Page 1 / 1
Hi Frost and welcome to the Webroot Community!
You are probably correct, the profile association needs to be changed to the new key code. You might want to file a trouble ticket (See link below) and provide the old key code that the account is associated with, and the new key code. That should help get things moving along for you!
You are probably correct, the profile association needs to be changed to the new key code. You might want to file a trouble ticket (See link below) and provide the old key code that the account is associated with, and the new key code. That should help get things moving along for you!
Frost, I'm going to send you a private message in just a moment. We need to clarify which keycode you'd like to associate the passwords account with. Thanks 🙂
Thanks Jim!
I believe this should be taken care of now. If not, just let me know.
Hello Frost and Welcome to the Webroot Community Forums
TH ;)
TH ;)
Reply
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.