I am a new user to Webroot and am trying to set-up my password manger account. However, when login to webroot anywhere the Password Manager tile just says preparing and never opens. Please help.
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Hi jklaw13
Welcome to the Community Forums.
I am afraid that because you are trying to access the password data directly from the Cloud you will need to contact Webroot Support by Opening A Support Ticket. We do not have access to the back office/Cloud elements of WSA and therefore this is your only recourse.
Please do let us know what they come back with as and when you open the ticket/get a response.
Regards, Baldrick
Welcome to the Community Forums.
I am afraid that because you are trying to access the password data directly from the Cloud you will need to contact Webroot Support by Opening A Support Ticket. We do not have access to the back office/Cloud elements of WSA and therefore this is your only recourse.
Please do let us know what they come back with as and when you open the ticket/get a response.
Regards, Baldrick
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