Password will not work on Webroot secure anywhere when I try to change settings on the desktop. I can log into mywebroot ok. After I log in it won't let me contact support. It just keeps saying welcome back. We have already had contact with you.
What do i need to do?
Page 1 / 1
Hello kthanks, welcome to the Community!
When it says welcome back, have you alrready submitted a trouble ticket for this current issue? Keep in mind that the Ticket system is like a chat box.. you will see previous tickets and replies.
If you have NOT submitted a ticket for this issue, then please add a reply to the conversation. If you have already done so, then please wait until Support replies.
When it says welcome back, have you alrready submitted a trouble ticket for this current issue? Keep in mind that the Ticket system is like a chat box.. you will see previous tickets and replies.
If you have NOT submitted a ticket for this issue, then please add a reply to the conversation. If you have already done so, then please wait until Support replies.
Hello kthanks,
Welcome to the Community!
Can you clear your cookies in your browser and try again? Can you use another browser?
@ beat me to it.
Please get back to us if you still can't reach support!
Bestr Regards.
Welcome to the Community!
Can you clear your cookies in your browser and try again? Can you use another browser?
Please get back to us if you still can't reach support!
Bestr Regards.
Reply
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.