Skip to main content
To Customer Support To Customer Support
Hi,

Since at least 2 weeks, when I go to my Webroot Account and try to look at my passwords the screen is empty:@

Is it a known issue ?



 

§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§
Hello Asklepios,

 

This is not a known issue and again I would Submit a Support Ticket so that they can check this out!
Hi Asklepios

 

May I just ask as ro whether you have recently renewed your subscription? And if so then how you did that, i.e., did you add time to your existing keycode or did you get and activate a new keycode?

 

Just an idle thought re. your issue.

 

 

Regards, Baldrick
Hi ?

Thanks for your help;)

I have 627 remaining days on y current subscription:D



 OK, it was just a thought as sometimes a renewal can cause the password data to 'disappear'...and therefore best to rule that out. ;)

Reply


Terms & Conditions