Passwords Account

  • 21 January 2016
  • 1 reply

Badge +1
Your Passwords account is being prepared. This should be available shortly
Problem getting Passwords Account to load. Little circle goes round and round says Preparing 
What can I do?

1 reply

Userlevel 7
Hi DawgPoundSecure
Welcome to the Community Forums...and sorry that we seem to have overlooked you. :(
Is this happening when you attempt to look at your password data from the online console (HERE) or from the WSA client on your system?
If it is the former then there is nothing more that we can suggest than that you Open a Support Ticket and get the Support Team to check out the back office system which is where all the password data is held. We volunteers do not have access to those systems.
If it is the latter case then please provide more information on what you are doing when this occurs.
Regards, Baldrick