The website http://www.earwaxclinic.co.uk/ triggers a phishing warning on my wife's Windows 8 laptop. Strangely, however, there is no such warning when visiting the same site on my iMac (OSX 10.10.3). Both machines use Webroot Secure Anywhere under the same keycode.
Is there a simple explanation for this?
Phishing alert for a website accessed on Windows 8 but not for the same website on an iMac! Why?
Hello @ ,
Welcome to the Webroot Community!
It appears that Website is a trusted site in our system so it is likely that this is a miscommunication on behalf of Webroot.
I would advise uninstalling and reinstalling the application and then checking to see if the issue happens again afterwards.
You can also contact our support team at https://detail.webrootanywhere.com/servicewelcome.asp and they would be happy to do this for you and test to make sure everything is working properly.
Best Regards,
James G.
Webroot Community Support Team
Welcome to the Webroot Community!
It appears that Website is a trusted site in our system so it is likely that this is a miscommunication on behalf of Webroot.
I would advise uninstalling and reinstalling the application and then checking to see if the issue happens again afterwards.
You can also contact our support team at https://detail.webrootanywhere.com/servicewelcome.asp and they would be happy to do this for you and test to make sure everything is working properly.
Best Regards,
James G.
Webroot Community Support Team
James G. Worldwide Online Retention Specialist
You are very welcome!
Please do not hesitate to let me know if you require any further assistance, I would be happy to help!
I hope you have a great day.
Best Regards,
James G.
Webroot Community Support Team
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