Hello ?,

 

If you believe you are experiencing a threat related issue it is best to reach out to our support team. They can gather logs and take a look to make sure everything is running as expected and that there are no issues.

 

Support Number: 1-866-612-4227

Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

 

I would advise creating a ticket because we can gather the logs without being on the phone, and if an issue is found you can work with our agents over the phone to have them resolve this for you.

 

Best Regards,

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