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Rfactor 2 Racing rooms not loading

  • December 2, 2019
  • 7 replies
  • 70 views
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Fresh Face
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I play both project cars and Rfactor2 racing games and the game loads but The rooms for racing ar not loading, I only get a few, like 3 and I know there are over 400 on rfactor and 100 races in project cars

When I disable webroot everything works great.

Any help would be appreciated 

Best answer by Chefmark

Figured it out, went to Steam help section and there were a boat load of issues with webroot.  Most were fixed with uninstalling webroot and reinstalling.

 

Problem fixed

    7 replies

    ProTruckDriver
    Moderator

    Hello @Chefmark , Welcome to the Webroot Community Forum.

     

    You may need to get some files Whitelisted.

     

    Please submit a  Support Ticket  or  Contact Webroot Support  to sort this problem. This service is FREE with a Paid Subscription.

    Support Ticket System is Open 24/7

     

    When you send in a Support Ticket a Webroot Log automatically is sent to Webroot for analysis on any problem.

     

    Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

     

    HTH,

    Dave.

    Late 2015 ~ 5K ~ 27 inch iMac ~ macOS Catalina 10.15.7 ~ Clone & Backup with: SuperDuper - Time Machine & iCloud. PWM: RoboForm. 👁¿👁 Spam Annihilater 👁¿👁
    Ssherjj
    C
    C
    Fresh Face
    Forum|alt.badge.img+3
    • Chefmark
    • Author
    • Fresh Face
    • December 3, 2019

    Cool Beans, I just did that. Normally I find that you never get a response form most software companies.  

    K
    Forum|alt.badge.img+20
    • khumphrey
    • Retired Webrooter
    • December 3, 2019

    Hey @Chefmark ,

    Please let us know what you find out with support? I agree that whitelisting is likely the solution here.

    -Keenan

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    C
    Fresh Face
    Forum|alt.badge.img+3
    • Chefmark
    • Author
    • Fresh Face
    • December 3, 2019

    The problem is what file do you whitelist?

    ProTruckDriver
    Moderator

    The problem is what file do you whitelist?


    Did you send in a Support Ticket or Contact Support? Support will whitelist the correct folders that need to be whitelisted after they analyze your log.

     

    HTH,

    Dave

    Late 2015 ~ 5K ~ 27 inch iMac ~ macOS Catalina 10.15.7 ~ Clone & Backup with: SuperDuper - Time Machine & iCloud. PWM: RoboForm. 👁¿👁 Spam Annihilater 👁¿👁
    Ssherjj
    TripleHelix
    C
    Fresh Face
    Forum|alt.badge.img+3
    • Chefmark
    • Author
    • Fresh Face
    • Answer
    • December 3, 2019

    Figured it out, went to Steam help section and there were a boat load of issues with webroot.  Most were fixed with uninstalling webroot and reinstalling.

     

    Problem fixed

    ProTruckDriver
    Ssherjj
    ProTruckDriver
    Moderator

    @Chefmark Glad to hear you have fixed the problem you were having with a Uninstall / Reinstall of Webroot software. I’m going to move the “Solved” problem to your post so other members can see this solution in solving the Rfactor2 racing games problem.

    Have a nice day. :relaxed:

    Dave.

    Late 2015 ~ 5K ~ 27 inch iMac ~ macOS Catalina 10.15.7 ~ Clone & Backup with: SuperDuper - Time Machine & iCloud. PWM: RoboForm. 👁¿👁 Spam Annihilater 👁¿👁
    Ssherjj
    C
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