Hello klf912,

 

Welcome to the Webroot Community,

 

Sorry for the delay..and to hear you are having issues.. Are you talking about the keycode for Webroot when you say " security code"? I would uninstall Webroot from your mobile device if this is the case and reinstall Webroot. I see you have posted in the WebrootSecureAnywhere Complete Forum.

 

Here are the details to install WSAC.

 

https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Installing-Webroot-SecurityAnywhere-Mobile/ta-p/147065

 

If you continue to have trouble installing Webroot then please Submit a Support Ticket. This is a free service with your Webroot susbcription.

 

Hope this helps?

 

 

 

 

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