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Trying to install the password feature. It says a few minutes to prepare It has been preparing for 12 hours. This is the second attempt with the same results.

I have sent this to customer support also.
OK I found a previous message identical to mine. Answer was to start a support ticket. I have done that.
Hi oldasdirt,

 

Welcome to the Webroot Community,

 

Yes this is best to Submit that Support Ticket or call Support and they can sort this out for you.

 

Support Number: 1-866-612-4227

 

 

Please let us know if this was resolved for you!

 

Thanks!

 

 

 

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