Skip to main content

unable to log on passcodes set-up

  • December 9, 2014
  • 1 reply
  • 22 views

unable to log-on to passcodes set-up. Error message. says check back in a few minutes or press link to support. Pressing support link says website does not have proper credentials???

1 reply

Ssherjj
Moderator
Forum|alt.badge.img+62
  • Moderator
  • December 9, 2014
Hello morriswaller,
 
Welcome to the Community Forum,
 
Did you setup your My Webroot Account ? If you did make sure you have permissions set by clicking on your email address and then Click on Manage Users to see if  Security it set to have access by clicking on the little guy to the right of the column.
 
 
 
 


 
EDIT here is the USER GUIDE
 
 Please let us know if this isn't what you are refering to?
 
 
Best Regards,