Please advice how to remove W32.Adware.Gen and Pua.Uptupdater. I scan but its still there.
Thanks.
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Hello @ ,
Welcome to the Webroot Community!
If the threats are being detected but not removed by Webroot, I would advise creating a support ticket or giving our team a call so they can remote in and find out what is going on. This is completely free of charge and is part of our service to you.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Best Regards,
Welcome to the Webroot Community!
If the threats are being detected but not removed by Webroot, I would advise creating a support ticket or giving our team a call so they can remote in and find out what is going on. This is completely free of charge and is part of our service to you.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Best Regards,
Thanks James. Appreciate it.
You are most certainly welcome!
Please do not hesitate to let us know what our support team says, or if you ever have any other questions.
Everyone on the community here is happy to assist any way that they can and I would even advise taking a look around as there is a TON of collective knowledge to be found on our forums.
I hope you have a great day!
Best Regards,
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