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I am pretty new to WebRoot and have been using it a week or so.  Suddenly today, in the middle of gaming online (a competitive match type situation) my game minimized and a pop-up came up from the system tray.  It was WebRoot saying something like "your security report is ready to view".

 

I went back to the game and finished it out, but it was a bit choppy because the game doesnt like being minimized then maximized.

 

So anyway, I wonder is there any setting that disables this popup?  I went through the whole settings menu and found nothing about it, I searched around and found this guy asking in the forums, seems like the best answer was to "just click the pop-up".  If it continues to pop up and close out my games it will drive me crazy though, so is that really the best answer?  This is the thread where someone else asks about it : https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/View-your-personalized-security-report/td-p/103938

 

 

If I can't disable it does anyone know how often I should expect it?  Seems it has been close to exactly a week since installing, so it is once a week it happens or what?

 

Oh ya also the report itself just tells me how many times I scanned my system, definitely nothing on the report I need to know or care about, so I'd just rather disable it.

 

Thanks,

Tim
Hi ?

 

It's several months since I last saw it so I think you can be reassured that it won't be a regular occurrence. If and when it does pop back up, it is best to have a quick look at it before closing it out. I think that way you discourage it from reappearing too often. If it thinks you haven't looked at it, I suspect it's more likely to reappear.
Hi there and thanks for the reply....

 

Ok I will keep an eye on it, once every few months I can probably live with.  

 

I like the idea of a report once in a while to let you know how it has been running, but it should let you choose to not have it pop up and kind of "force" it's acknowledgement.

 

Anyway, maybe a feature request, some way to suppress the notices and look at it more "when I want to" kind of thing.

 

Thanks much

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