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webroot block Url with how many Score ?

  • December 13, 2014
  • 3 replies
  • 40 views

durantash
Community Leader
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Hello ,
Webroot reputation blocking some URL .
 
Webroot block Url with how many Score ?
i visited these sites , but my webroot do not blocked their !!!
 


3 replies

shorTcircuiT
Gold VIP
  • Gold VIP
  • December 13, 2014
Hello there friend!
 
We have seen an issue with intermittant blocking of good pages, sites that even show VERY high trust scores at BrightCloud (the exact rating that the Web Filter uses).  Webroot and BrightCloud are aware of it, and they are working on it, but any additional data you can provide would be helpful.
 
Please submit a Trouble Ticket with the False Positive URL's and request that it be escalated to the BrightCloud team!

durantash
Community Leader
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  • Author
  • Community Leader
  • December 13, 2014
Dear David ,

Thank you .

i know , but i ask why my webroot do not block a site with score = 10 ( very low trusty ) ?

Thank you .

Amir

shorTcircuiT
Gold VIP
  • Gold VIP
  • December 13, 2014
That I am not sure but again should be brought to BrightClouds attention.
 
I am thinking it would be related, though I admit I really do not know for sure.