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I have to run webroot after i turn the computer on and rookits are found.  .  Seems l ike the same rootkits keep coming back.  
Hello ?,

 

Welcome to the Webroot Community,

 

Please submit a Support Ticket and they will check this out for you free of charge with an active subscription. 

 

https://www.webrootanywhere.com/servicewelcome.asp
Hello and Welcome to the Webroot Community!

 

Can you tell me what are the detections? Are they like ControlSet Registry detections? If so you will need to do a clean reinstall of WSA to solve your issue.

 

Please follow the steps closely!

 


  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Uninstall WSA and Reboot
  • Install with the new installer, enter your Keycode and don't import any settings if asked to as you can set it up as you like once it's done
  • Let it finish it's install scan
  • Reboot once again
Please let us know if that resolves your issue?

 

Thanks,

 

Daniel 😉

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