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Initially, Webroot Filtering seemed to be running well in Internet Explorer after Installing the update to Windows 10, but now the filter only works once and only on the first search after opening the browser.  I have tried reinstalling the Webroot toolbar, but that did not seem to help. Now, after the first search, if the filtering ratings appear at all,  they appear only after it is too late -- when I've already clicked on a site.

Ideas?

Thank you!
Hello celz1357,

 

Please have a look here at the KB Article concerning this. https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/I-ve-upgraded-to-Windows-10-and-the-Edge-browser-isn-t-showing/ta-p/210239

 

Webroot is working to be able to use the browser extensions, including the Web Filter, but I do not know the plans or timing for having the Password Manager.

 

 

Hope this helps..
Thank you for the info, Ssherjj, everything helps, but I'm not using Edge for just that reason, and don't intend to.  The filtering issue is occurring in Internet Explorer, which should work. It was fine until tonight, even in Windows 10.  I couldn't find a solution to this one. (Sorry if I've missed the answer somewhere.)  

The obvious, reinstalling WR toolbar, didn't work, and both the password manager and the Filtering extensions are enabled in IE. (Password Manager is working as usual.)

 

Ideas appreciated.

 

Thank you!
Hi celz1357,

 

i am so sorry that I missread your post for some reason.:( I think the only way to get the Webfilter back in IE is to do a uninstall/clean reinstall of Webroot. Which will only take a few minutes to do. Try this below.ok?

 

Please follow the steps closely!

 


  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Uninstall WSA and Reboot
  • Install with the new installer, enter your Keycode and don't import any settings if asked to as you can set it up as you like once it's done
  • Let it finish it's install scan
  • Reboot once again
Please let us know if that resolves your issue? If this doesn't help then I think the next best dourse is to

Submit a Support Ticket and they can quickly take care of this issue.

 

Thanks,

 

 
Thank you! I'll give it a try.
Hi celz1357

 

 Great ..Keep us posted ok?

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