Skip to main content
Answer

Webroot secure anywhere subscription expired after 4 months

  • April 24, 2013
  • 1 reply
  • 31 views

I bought a webroot SecureAnywhere Internet Security Plus 2013 in December of last year. Today i received a warning that my webroot secureanywhere subscription is expired. How can that be? I thought it should at least last for a year.

Best answer by shorTcircuiT

Hello Kal_500 and welcome to the Webroot Community!
 
You might want to Submit a Trouble Ticket so that support can take a look at your account and see what is going on with that keycode.  I do wonder where you purchased it: if you purchased it at Best Buy and it is a Best Buy Subscription Software version, you will want to contact them to have the account checked at that end as well.

1 reply

shorTcircuiT
Gold VIP
  • Gold VIP
  • Answer
  • April 24, 2013
Hello Kal_500 and welcome to the Webroot Community!
 
You might want to Submit a Trouble Ticket so that support can take a look at your account and see what is going on with that keycode.  I do wonder where you purchased it: if you purchased it at Best Buy and it is a Best Buy Subscription Software version, you will want to contact them to have the account checked at that end as well.