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What is octoshape.exe for? I have a lenovo edge 15 with windows 8.1

  • May 26, 2015
  • 1 reply
  • 29 views
S
I get message that octoshape.exe cannot find executable file upon start of computer. What is this file for and is it harmful or useful or even needed. Just started getting this message. Thanks.

    1 reply

    nic
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    • nic
    • Retired Webrooter
    • May 26, 2015
    It looks like it's an Adobe add-in that does some sort of streaming service.  If you're getting that message it means that the executable has been removed from your computer, but that a registry auto-run key is still trying to run it at startup.  If you contact our support they should be able to help you track that down and remove it to make the message go away:
    http://www.webroot.com/us/en/support/contact
    Ssherjj
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