Recently my Firefox stopped showing the little dropdown on the Webroot icon. When I click the icon, it asks for login to the Webroot website. It no longer shows the icon on PW fields and does not fill in any user ID or PW. Firefox 40.0.2.
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Hello there, welcome to the Webroot Community!
There has been an issue with the Password Manager since Firefox upgraded to version 40 over the last couple of weeks. Webroot IS working to fix the problem permanently, but until then Webroot Support has provided us a temporary fix that we can do in order to get things back to working normally.
Please see THIS KB Article with the solution provided by Support.
I hope this helps, many of us have used it and have had no problems since.
There has been an issue with the Password Manager since Firefox upgraded to version 40 over the last couple of weeks. Webroot IS working to fix the problem permanently, but until then Webroot Support has provided us a temporary fix that we can do in order to get things back to working normally.
Please see THIS KB Article with the solution provided by Support.
I hope this helps, many of us have used it and have had no problems since.
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