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I have been a Webroot user for years, all on Windows 7. During that time I have had very few issues reported by SecurAnywhere (where the "W" tray symbol turns red). Recently I converted (2) PCs to Windows 10 and I notice that the "W" tray symbol turns red a lot more often and several problems are reported. I have not knowingly changed my M.O. so I am deeply suspicious of Windows 10 being the culprit.

Has anyone else experienced this? If so, have you found an explanation?

 

Thanks, Bob
Hey Bob 

 

Welcome to the Webroot community. 

 

You are right to be suspicious as this has never happened to me, I would  Submit a Support Ticket regarding this issue, which is free with your current subscription as they will be able to look into the issue further with you. 

 

All the best

Brad

 

 
Hello ?

 

Welcome to the Webroot Community Forum

 

Please see sherry's post here ----->  https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/I-have-a-exclamation-point-on-my-webroot-icon-and-can-t-figure/m-p/179209#M10293   on how to solve your issue regarding webroot icon turning red.

 

 

 

Always,

 

 

 
Hi bioya1

 

Welcome to the Commnity Forums.

 

I have to agree with Brad in that I have not at all noticed the chnage that you mention, if anything it is in fact the opposite, so you shuld indeed open the support ticket suggested and get the Support Team to review your system...just in case.

 

Regards, Baldrick

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