I think I`ve read on here about this problem before, and thought it had been addressed. Checked my available space on my SSD yesterday, and noticed it had dropped a lot. Couldnt understand why as I had cleaned up all restore points etc and hadn`t installed anything. Checked the Program Data folder, and noticed Webroot`s WRData folder was One GIGABYTE in size!! What the hell!? I reinstalled WSA, and that corrected the problem. Thing is, is this folder just going to increase again in size for evermore, or is there a fix for it? Otherwise I may have to choose another Security solution as I don`t want to be uninstalling/reinstalling every time this folder gets too big..Any thoughts?
Kind Regards
George
Answer
WSA eating up disk space!!
Best answer by Rakanisheu Retired
Hello,
The file size is due to the journalling feature of WSA, any unknown file that is executed will be journalled so if its determined to be malicious all changes can be rolled back. If you send in a support ticket I can whitelist your keycode and make sure its clean.
The file size is due to the journalling feature of WSA, any unknown file that is executed will be journalled so if its determined to be malicious all changes can be rolled back. If you send in a support ticket I can whitelist your keycode and make sure its clean.
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@ wrote:
I think I`ve read on here about this problem before, and thought it had been addressed. Checked my available space on my SSD yesterday, and noticed it had dropped a lot. Couldnt understand why as I had cleaned up all restore points etc and hadn`t installed anything. Checked the Program Data folder, and noticed Webroot`s WRData folder was One GIGABYTE in size!! What the hell!? I reinstalled WSA, and that corrected the problem. Thing is, is this folder just going to increase again in size for evermore, or is there a fix for it? Otherwise I may have to choose another Security solution as I don`t want to be uninstalling/reinstalling every time this folder gets too big..Any thoughts?
Kind Regards
George
Hello George!
I believe the problem previously discussed here before was in reference to 64 bit systems using 300 MB memory.
As for the size of the WRData folder, when WSA updates, that folder gets modified.
I suggest that you submit a support ticket. Tech support will be happy to assist you.
Please let us know the outcome.
Beth
Hello,
The file size is due to the journalling feature of WSA, any unknown file that is executed will be journalled so if its determined to be malicious all changes can be rolled back. If you send in a support ticket I can whitelist your keycode and make sure its clean.
The file size is due to the journalling feature of WSA, any unknown file that is executed will be journalled so if its determined to be malicious all changes can be rolled back. If you send in a support ticket I can whitelist your keycode and make sure its clean.
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