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Keep getting login failure message on my WiFi login screen. Problem has started since recent subscription renewal. I have a Webroot account which shows WiFi Security active but shows no days left for subscription.
Keep getting login failure message on my WiFi login screen. Problem has started since recent subscription renewal. I have a Webroot account which shows WiFi Security active but shows no days left for subscription.
I am looking into this issue for you now.
The license does appear to have been extended and I cannot see anything obviously wrong with it or your user account. I have resynced your license in case this solves the issue and if not I will need to refer to our ECommerce team to take a look at for you.
Thank you for your support. I can login ok now. All is good.
I have this exact problem and need assistance.
Jblock
Hello
Since pstonethompson is not with Webroot anymore it’s best to Submit a Support Ticket and they will help you sort it out.
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue and support can take up to 48 hours to reply or a little longer because of COVID-19.
Thanks,
I am having the same problem. Can you help, please. Thanks
Hello
It’s best to Submit a Support Ticket and they will help you sort it out.
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue and support can take up to 48 hours to reply or a little longer because of COVID-19.
Thanks,
I have this exact problem and need assistance.
Hello
Seek help from Webroot Support Submit a Support Ticket and they will help you sort it out!
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue and support can take up to 48 hours to reply.
Thanks,
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