HELLO,
Our customers already and repeatedly had this problem.
Custom software named "Bestia" and some actions performed by this soft are continuously blocked by Webroot.
Last time I get info from Webroot Support that this problem was solved and some globally exclusion pattern was implemented. But this is not working well.
But again Webroot blocks - for example Open Report action - because this action creates some random .dll files in Temp directory. It maybe has to do something with Bestia update but still this should be not an issue for you.
After the initial WSA installation Bestia is sometimes blocked completely and then repeatedly some actions re blocked.
So please, is it possible to implement some globally form and exclusion for this software because we had many clients (Town Offices) with the same issue and we need to solve this once and for all.
Best Regards and waiting for answer
Page 1 / 1
If you contact support again they should be able to tweak the exclusion pattern. Sorry that this is such a hassle!
Reply
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.