Android Beta Feedback - Spring 2017

@ wrote:
I have noticed that under Battery Monitor, the "power consumption by app" information is missing and I cannot see the Current Usage button either. The Battery Information panel is working fine. I am using the Complete Beta and everything else seems OK (apart from the Persistent Status icon which is still missing).

Sadly, what you're seeing with the Battery Monitor is an OS limitation on newer Android versions.  Android locked that down so we can't display it.  Even if you weren't running the beta, you would see that behavior.
 
As more and more people upgrade their OS versions, I am considering whether this functionality should be altered, removed, or replaced by something more useful in modern devices.  Technology and the security landscape is always changing!

It will be made available through Google Play to those who sign up. We'll provide info on how to sign up soon!

I agree, Sherry! :D
 

Great to hear that!

@ wrote:
Good question Daniel. .I was thinking the same thing yesterday and thought we would of been updated if something had changed. ;)

I just feel it's a good question for all the Android Beta testers then we will all know! 😉

Thank you SophiaC!:D

@
 
I have a Nexus 9 tablet with the Beta version of Complete installed. I previously had the release free version installed for well over a year and the Persistent Status icon always worked correctly under General Settings.
 

Looking forward to the beta ❤️

Okay, here are my thoughts on each topic you've all been discussing:
 
What version should the beta be using? 4.0.5.8560? 4.1.1.8039?
 
The important number for Android is the last number, not the first 3. 4.0.5.8560 is the right version for beta testers since 8560 > 8039.  Sorry for the confusion!  If you're not on the right version, try uninstalling what you have and install "Security - Free" from Google Play.
 
What's up with Backup and Sync? Why is it showing up sometimes and not others? Tab or icon?
Let me start by taking a step back from beta and talking about how it works for the general public.  In order to use Backup & Sync, you have two options.  
 
One option is to install "Security - Complete" from the app store.  If you do that, once you put in a Complete keycode and your account user name and password, you are set up to use B&S.  In this case, you will have a B&S icon on  your device's home screen.
 
The other option (the one I recommend) is to install "Security - Free" from the app store.  Then, when prompted enter your Complete keycode.  If you previously used a Complete keycode on that device, usually it picks it up for you and applies it without prompting you.  After that, you will see the B&S icon as a tab at the bottom of the app's home screen.  You will also see the top grey bar change to say "Complete".
 
Why the two options?  I've noticed on this forum and from talking to our support team that having all the different apps to choose from can be confusing, since customers can sometimes install the wrong one.  My plan is to allow customers to download a single app, and then enter whatever keycode they have to receive the right features.  This is similar to how it works now on Mac and PC side of things.  So, after or during this beta you may see the "Security - Complete" app be retired.
 
Okay, now for the beta and how that fits in.  The beta is only available through "Security - Free".  If you use the beta version of that app, it will have the B&S tab at the bottom if it uses a Complete keycode, and not if you're using a different keycode. 
 
Is the beta for Free, Premier or Complete?
It can be used for any of these types of subscriptions.  If you had a paid subscription before beta, it should still be using it.  If not, use the Register option to input your correct keycode.  Also, if you weren't using a paid subscription before, it should have upgraded you to "Premier" to make sure you can test these paid features, and as our way of saying thanks.  
 
What UI changes will beta testers see?
If you upgraded from "Security - Complete", you will see some upgrades from what you had before, since that app is still on version 3.7.  If you upgraded from "Security - Free", the only UI change is the information about beta you see on the home screen. If you don't see that, you're not on beta.
 
For now, the main change in beta is not visible. The main work is on the backend. This might affect some of the app's behavior, but not it's visual UI.  If you are having any errors or performance problems, let us know.  There really shouldn't be any, but this is a beta.  If you see something like that, it could indicate a backend issue or integration issue, so we'd want to know about it.  We are working on bringing our threat detection to a new level, but the first step is to make sure it goes smoothly for all of you.
 
I hope that answered the questions you have so far.  If not, reach out here.  I am coordinating the development work on the beta, and on behalf of my team I want to thank you for participating!  If you have any friends who want to try it out, feel free to invite them too.

You also Rock, Drew! 😉

I emailed my request to be included in the Beta test early Friday morning but haven't heard back yet. Been using WR Mobile for two years now and looking forward to seeing the new Beta.

Thanks Sherry. I'll just have to learn to be patient! :D
 
All the best
 
Nemo

Thanks for the heads up @ and @. We'll keep an eye out for persistent status icon issues in our testing.
 
It should be green most of the time on Android 5.0 and below.  It should be white on Android 5.1 and above, since Android does not allow colors in status icons on recent versions.