Best answer by Dermot7
View originalwssyncmlnps com.wssnps risk message samsung note 3
Started this morning - Webroot picked up and identified the Trojan "Android.SMSsend" in wssyncmlnps com.wssnps....I tried to unistall and it can not be unistalled nor can I identify which sub routine is running this service. Is this a real threat or not? and if not why did Webroot just start picking this up ? -Orion
Page 1 / 2
Userlevel 7
Hi gmb225,
Welcome to the Community!! :D
Feel free to ask if you have any questions.
Regards,
Mike
Welcome to the Community!! :D
You're welcome! :D@ wrote:
Thanks for the posts on this -- I just noticed on my Tablet last nite and I am releived to see these posts and responses.
Feel free to ask if you have any questions.
Regards,
Mike
Thanks for the posts on this -- I just noticed on my Tablet last nite and I am releived to see these posts and responses.
Userlevel 7
Hi mafiawife,
Have you read this statement?
As David has mentioned a few posts before, it has been identified as a False Postive and it's being fixed.
Regards,
Mike
Have you read this statement?
Thank you for contacting Webroot Support. We apologize for any inconvenience this issue may have caused.
It does appear the detection in question was a false positive. We have re-evaluated the definition detecting the application you report and corrected the false positive on our end. Within the next 24-48 hours we will release a new definition set with those corrections and you should no longer see that detection. In the meantime, you may choose the option to "Ignore this threat" and this will prevent Webroot from displaying the alert again for that particular app. We appreciate your report and thorough troubleshooting!
Regards,
The Webroot Mobile Threat Research Team
As David has mentioned a few posts before, it has been identified as a False Postive and it's being fixed.
Regards,
Mike
Got this threat on my new Galaxy S5. Should I ignore this also. that it is false positive??
So I should trust your word on here? I too have a Samsung galaxy s3 with the same issue. So I should just ignore it too? That won't hurt anything? Thank you for your time.
Userlevel 7
It`s not that it needs to do that but it needs access to the libraries associated with them. It the way the Android OS is layed out, in the same way you open a app and then you notice in task killer that the calender app/calculator app has suddenly opened up. Its easier/smarter to use existing functions that are in the OS rather than re-writing them from scratch.
Yeah, I know what you're saying, but why would an updater need to make phone calls or edit text messages. I smell a rat.
Userlevel 7
That's true Roy!@ wrote:
True! But considering its the updater for the device`s manufacturer its not suprising. Its a good point though, its always worth looking at an app`s permission before you install it.
And also one should not install any applications from the unknown source.
Regards,
Mike
Userlevel 7
True! But considering its the updater for the device`s manufacturer its not suprising. Its a good point though, its always worth looking at an app`s permission before you install it.
Boy, looking at the permissions this wssy thing has, you'd think it really was a Trojan; or spyware.
Userlevel 7
Hi Orion, MeMutley, cube420, re63, Suziemac, galenruud, hauteroox!! :D
Welcome all to the Webroot Community!
I'm glad that your issues with Android and Samsung seems to be mostly solved!
I hope you all stay with us for longer :D
Feel free if have any further questions.
Regards,
Mike
Welcome all to the Webroot Community!
I'm glad that your issues with Android and Samsung seems to be mostly solved!
I hope you all stay with us for longer :D
Feel free if have any further questions.
Regards,
Mike
Userlevel 7
+62
Yes He's funny LOL..
Userlevel 7
Yeah, i guess so, but i get off subject here and there. TH will give me a tsk tsk for it 🙂@ wrote:
Yeh I pay to have the line removed from my glasses 😉 off subject I guess uh@
Userlevel 7
+62
Yes Goodnight G and post back if you have any other questions,
Sherry
Sherry
Thanks. Good night,
G
G
Userlevel 7
+62
Yeh I pay to have the line removed from my glasses 😉 off subject I guess uh @
Userlevel 7
Yes, I think they are. My insurance was too cheap to pay for the no-line type lenses, and so was I, so trifocals it is LOL :)@ wrote:
Hi David, yes don't stress too much with your eyes...Trifocals sound like my transition lenses...looks like it's slowed down some..I couldn't make it this morning when Dermont7 was helping this issue.
Userlevel 7
Absolutely. The phone is quite safe to use, and keep Webroot active. We know that one particular file is being incorrctly identified as a threat, so do not remove the file, just ignore that one specific warning.
Userlevel 7
+62
Hi galenruud, no just ignore the FP and you should be alright until new updates arrive..right@DavidP1970?
Should I not use my phone for a few days?
Userlevel 7
+62
Hi David, yes don't stress too much with your eyes...Trifocals sound like my transition lenses...looks like it's slowed down some..I couldn't make it this morning when Dermont7 was helping this issue.
Userlevel 7
I will do what I can, but I am struggling a bit tonight: my reading glasses had the lenses replaced today. I now have TRIFOCALS, and it is taking a bit to get used to. :)@ wrote:
Yes Thank you for much needed back up support..
Glad your here...:) never too late we'll almost..lol
Userlevel 7
+62
Yes Thank you for much needed back up support..
Glad your here...:) never too late we'll almost..lol
Glad your here...:) never too late we'll almost..lol
Userlevel 7
Hi@ wrote:
Hi DavidP1970, great to have you online to help out here..;)
Userlevel 7
Please see This Reply.
As noted, this has been identified it as a False Postive, it is being fixed. Please note that FP's DO take a couple days to fix as it takes that long for the information do be filtered down to all updater servers.
That is normal for ALL AV vendors.
As noted, this has been identified it as a False Postive, it is being fixed. Please note that FP's DO take a couple days to fix as it takes that long for the information do be filtered down to all updater servers.
That is normal for ALL AV vendors.
Page 1 / 2
Reply
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.