after Chrome update never ending circles

Got an Email informing of the fix.  So while I was in my normal std user account in Chrome I went to extensions deleted the old WR filtering extension and enabled the new version.  The WR checks and spinning circles totally disappeared, couldn't get them to work at all.  I checked in my Administrator account and strangely everything worked, but not in my Windows std acct.    I ended up deleting and reinstalling Chrome and reinstalling the WR ext.  still a no go, it would not work.  
I was finally able to get it to work by opening Chrome in my Windows std. user acct., opening a tab with the WR extension, another tab with the WR extension web site page.  I then threw the old WR extension in the trash and enabled the new version in the other tab.  It worked, now everything is back to normal.

@ wrote:
Home user with spinners here as well, win 7, 64 bit. Is this related to the Chrome shield for unauthenticated script I have on all https sites, including this one?

Hello eklan, welcome to the Webroot Community!
 
Yes it is actually.  However, I urge NOT to allow the scripts to run.  The problem here is that the message does not say WHICH scripts can be allowed.  By allowing, you may be not only dealing with the WSA Web Threat Shield, but also any other unknown script which could contain malware.
 
Google has recently released an update to the browser that is disrupting parts of the Web Threat Shield.  The shield itself appears to be working and blocking unsafe sites, but as you may have noticed the 'reputation' check on search engine results are not: all we see on Chrome when doing a search is the constant circle at each result instead of the usual reputation indicator.
 
Webroot is fully aware of the issue, and they are hard at work on it.  The last update I have had is that a fix is or is close to being ready for Quality testing, and so hopefully we will have a fix in place soon.
 
Until the fix has been completed you might want to use IE or FireFox, at least when using search engines.
 
Please see THIS THREAD for more information as well as comments and updates from Webroot regarding this issue.

Chrome is forcing users to get the Web Shield from the Chrome Store so it's best to install in from there and let us know if that helps? https://chrome.google.com/webstore/detail/webroot-filtering-extensi/kjeghcllfecehndceplomkocgfbklffd
 
Thanks,
 
Daniel ;)
 

 

We're working on getting this fixed right now.  I'll let you know when we have a solution!

Yeah not sure I'd advise changing that setting.  While it might fix the problem, it opens you up to other malware.

It means Web Of Trust but it's users make the sites good or bad so I don't find it really trust worthy IMHO but some do.
 

"Add WOT to your browser to protect yourself from online threats that anti-virus software can’t spot

Web safety is not just about viruses and malware. WOT’s ratings are powered by a global community of millions of users who rate websites based on their own experiences. Add WOT to you browser for protection against online threats that only real life experience can detect, such as scams, untrustworthy links, and rogue web stores."
 
Thanks,
 
Daniel 😉

I use Chrome for all my sufing.  I feel it is one of the more secure browsers as it is constantly updated.  The reviews seem to suggest that it is quite a secure browser and after using it for so long I am very used to it.  So if I am doing a search for an 'unknown site' I use Bing search.  Using Bing search in the Chrome browser, the Webroot check marks work fine.  I don't know how other search engines are reacting in Chrome as I don't use any of the others.

I sure the Staff at Webroot are aware of this since they maybe reading this posting and are working on the issue!
 
       p.s.
        Webroot WRSA has and is the best and smallest software that I have ever used and I love it!  All super great ratings for
         their outstanding software that they have developed!  Small footprint in memory and amazing at what it can do
         for as small as it is!
 

Really that is very odd as I live in Canada and not working here and I will ping @ to allow your picture as this is very interesting!
 
Thanks,
 
Daniel 😉

A temporary workaround would be to allow "load unsafe script" option for the page with the search results. The checkmarks should appear then.
 
http://www.brockport.edu/lits/documentation/_media/angel/chrome_unsafe_script.png
 
 

@ wrote:
"While that does indeed work, I strongly hesitate to advise using it."
 
I understand that and I wouldn't advise to do this without hesitation as well. In this case the unsafe script seems to be from Webroot though, as the checkmarks load successfully after allowing the unsafe script. I didn't intent this to be general advise but rather a possible hint for Webroot staff that might help tracking down the source of the problem and its solution.
 
Kind regards

Just checking, and THANKS!  (I had not actually tried it myself until you brought it up... and it did indeed work like a charm 🙂  )

Thanks TripleHelix but it didn't help. The Chrome update was today to Version 38.0.2125.101 m.- from V 37.   I already had the newest version of the WR app installed.  I unistalled the WR app and reinstalled but that didn't help.  Since Chrome went from V 37 series to now 38 (which is somewhat major...I guess) WR will have to modify their app, that's what has happened in the past.  
 
I looked through my old WR posts and it definitely seems to be a case of Deja Vu!  It won't be cured until WR updates their app, again, just like the last time.

Aint't nothing like double web shielding!  One from within Chrome and Webroot monitoring the browsing activities!
 
Cool!