How do I make it stop? If I can't stop these annopying pop-ups without installing your stupid browser extensions then I will have to uninstall the software completely. This is unacceptable.
Best answer by LLiddell
View originalBest answer by LLiddell
View originalThis should be a one-time pop up, are you still experiencing this? If so, please let me know so we can look into it further. Better yet, if you reach out to our support team, we can solve it much sooner.@ wrote:
The following pop-up appears on Windows 10 several times a day:
How do I make it stop? If I can't stop these annopying pop-ups without installing your stupid browser extensions then I will have to uninstall the software completely. This is unacceptable.
Thanks, Lara. I assumed it was a one-time thing but wasn't sure.;)@ wrote:
This should be a one-time pop up, are you still experiencing this? If so, please let me know so we can look into it further. Better yet, if you reach out to our support team, we can solve it much sooner.
1-866-612-4227
or
https://www.webrootanywhere.com/servicewelcome.asp
Ditto Daniel,@ wrote:
And I have never seen this pop-up at all. :S
Thank you@ wrote:
Hey everyone, I got to the bottom of this and it was in fact an educational campaign. I have seen that this has ended effective today, and because of the feedback we have received here, it has been noted to not take this course of action again in the future. So thank you for your feedback, we hear you loud and clear, and it will no longer be part of Webroot.
Thanks as well Lara! ;)@ wrote:
Thank you@ wrote:
Hey everyone, I got to the bottom of this and it was in fact an educational campaign. I have seen that this has ended effective today, and because of the feedback we have received here, it has been noted to not take this course of action again in the future. So thank you for your feedback, we hear you loud and clear, and it will no longer be part of Webroot.
@ , I was having a hard time believing that Webroot had these many OPS reporting this issue. Much appreciated that the issue has been solved! 😉 Thanks to all who reported this popup.
We did shut it off, could be based on the polling rate that your program checks in with our servers. The now disabled "pop up" should be gradually hitting all users here throughout the day as users turn on their computers, and the Webroot client checks in with the server.@ wrote:
I just got the popup again. at 9:30 am PST on 6/18/18. When should I expect to stop seeing it?
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