Best answer by TripleHelix
View originalMy browser does not show the green check marks for sites that are safe.
It used to before I did a refresh of my computer and reinstalled Webroot. I have Firefox and run DuckDuck go as my browser.
Google what? The Browser or the Operating system? https://en.wikipedia.org/wiki/Chrome_OS any other info would be helpful.@ wrote:
I AM using google. The still do not show on m laptop.
If you are using Windows please try a clean reinstall as I suggested above! https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/My-browser-does-not-show-the-green-check-marks-for-sites-that/m-p/322792#M31853
I AM using google. The still do not show on m laptop.
Hello,@ wrote:
I am using google. The green check marks still do not show. What's up with that? How do I get them to show on my laptop?
Try this to make sure the Web Filtering extension is installed within Chrome https://chrome.google.com/webstore/detail/webroot-filtering-extensi/kjeghcllfecehndceplomkocgfbklffd if that doesn't help then can you please do a clean reinstall and that should fix the issue your having.
Please follow the steps closely!
- Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
- Be sure you add your Keycode to your Online Console: Webroot SecureAnywhere Online Console
- KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
- Download a Copy Here (Best Buy Geek Squad Subscription PC users click HERE) Let us know if it is the Mac version you need
- Uninstall WSA and Reboot
- Install with the new installer, enter your Keycode and DO NOT import any old settings as you can set it up as you like once it's done
- Let it finish it's install scan
- Reboot once again
Thanks,
I am using google. The green check marks still do not show. What's up with that? How do I get them to show on my laptop?
Thank you it works.
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