The website was blocked by WSA. I knew this was a clean site but wasn't sure as sites are comprimised often.
So is this a FP? Or is the site okay?
Best Wishes,
Amit
Best answer by DanP
View originalBest answer by DanP
View original@Amit wrote:That's a good question:
Reply in a ticket takes like 12 hours for me.:@
@Amit wrote:PM Sent.
Anyway it could be whitelisted from here? Reply in a ticket takes like 12 hours for me.:@
Very good question. It is very uncommon for any support ticket to take that long for a response.@ wrote:
@Amit wrote:That's a good question:
Reply in a ticket takes like 12 hours for me.:@
Why whould a Support Ticket on a "False Positive" take 12 hours for you and sometimes less than an hour for me?
Are all False Positives tickets sent to the same place?
@ wrote:
Hello,
That does appear to be an FP and has been removed.
Thanks,
-Dan
Not just FP ticket, generally a reply to a ticket takes more than 12 hours. Maybe because of different time zones. When I write they sleep and when they get to office and update the ticket, many hours have passed.@ wrote:
@Amit wrote:That's a good question:
Reply in a ticket takes like 12 hours for me.:@
Why whould a Support Ticket on a "False Positive" take 12 hours for you and sometimes less than an hour for me?
Are all False Positives tickets sent to the same place?
Replied to your pm Dan. It's not very uncommon for me.:@@ wrote:
Very good question. It is very uncommon for any support ticket to take that long for a response.@ wrote:
@Amit wrote:That's a good question:
Reply in a ticket takes like 12 hours for me.:@
Why whould a Support Ticket on a "False Positive" take 12 hours for you and sometimes less than an hour for me?
Are all False Positives tickets sent to the same place?
-Dan
Then you guys must really have a grudge on me.:D You can check my ticket system and see your disliking first hand.@ wrote:
We have 24hr coverage in the ticketing system so it shouldnt be anywhere near 12hrs.
Thanks Rakanisheu - I'll try reinstalling Chrome@ wrote:
If its only that one browser I would suggest a reset of Chrome or a re-install generally speaking malware which causes redirects will effect all browsers.
Many thanks Rakanisheu - reinstalling Chrome solved the problem (funny, that...)@ wrote:
Be sure to export your settings first! (or use the Google sync feature)
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