I'm a new WSA-C' user and I learn that the scan time should be around 2 minutes so I was surprised when I see that on my PC the average time is 33 minutes !
Best answer by JimM
View originalBest answer by JimM
View originalHi@ wrote:
If the folder in the screenshot is any indication, you have a large number of files being stored in a directory used by G Data, which is another anti-malware product. Those may be taking longer to scan due to their large quantity. If you no longer use G Data, you could delete the G Data trash directory. If you still use it, probably this scan is taking longer because there is more to scan. WSA is scanning 83,204 files on your system, whereas on mine it's scanning 37,210. That's not going to be the entire reason for the slowness, but it's part.
@DavidP wrote:Hi Claudiu and David,
Claudiu,@ wrote:
Hi,
When you click "Scan my computer" you do not perform a FULL computer scan , you do an "optimized scan" hiden under the name "Scan my PC" which is , indeed, 30sec to 2 min.
A real FULL computer scan is around your time ,30 min.
Question: are you doing a REAL FULL computer scan? If Yes, the time is about right.
Claudiu
Good to meet you and welcome back to the Community.
There is nothing hidden here, and we all know how the scans work. Quite simply, there is no need to waste time scanning each and every file on the computer. What is more important is finding items that will act in undesired manners. This method is simply more efficient and faster than the methods traditionally used. I see no chicanery in use here, the scan method is not "hidden" as you suggested: Webroot is fully open and transparent in how the product works. It quite simply works just as well as other solutions, but in a different way.
Hi Jim@ wrote:
If the folder in the screenshot is any indication, you have a large number of files being stored in a directory used by G Data, which is another anti-malware product. Those may be taking longer to scan due to their large quantity. If you no longer use G Data, you could delete the G Data trash directory. If you still use it, probably this scan is taking longer because there is more to scan. WSA is scanning 83,204 files on your system, whereas on mine it's scanning 37,210. That's not going to be the entire reason for the slowness, but it's part.
Claudiu,@ wrote:
Hi,
When you click "Scan my computer" you do not perform a FULL computer scan , you do an "optimized scan" hiden under the name "Scan my PC" which is , indeed, 30sec to 2 min.
A real FULL computer scan is around your time ,30 min.
Question: are you doing a REAL FULL computer scan? If Yes, the time is about right.
Claudiu
I couldn't see the screen capture at the time I replied.. I was on my mobile device :)@ wrote:
Hi David
As you can see in the screen capture it was 10m 28s
Hello tsr,@ wrote:
If I may add some input on this issue. I am also a new user WSA . I have run 15 scans so far, the last scan was completed in 43 seconds for a total of 30,93 files. WSA is incredibly fast without a doubt. A scan that took what 33 min?? Something is not right for sure.
OK pegas,@ wrote:
Hmmm, it's really strange and too long. I would suggest you to open a support ticket and let Webroot techies peruse logs from your machine.
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