My right click option to scan attached devices or permanently delete a file has disappeared
Userlevel 1
It was there at one time because I've used it. Went to scan a USB thump drive before giving it to someone and all the right click options have disappeared. Is there a work around to scan the thump drive without the right click options?
Hi
if you go on webroot icon and click on scan options under settings there will be a option to scan different drives and usb
if you go on webroot icon and click on scan options under settings there will be a option to scan different drives and usb
Userlevel 1
Thanks for the quick response. I failed to mention I'm running Windows 10 on a PC.
I'm unable to find "scan options". I found scan settings under the "advanced settings" but no where in scan settings could I find a way to scan a USB drive (or other attached device). Frustrating.
I'm unable to find "scan options". I found scan settings under the "advanced settings" but no where in scan settings could I find a way to scan a USB drive (or other attached device). Frustrating.
Userlevel 1
Nevermind, found it. Thanks to the image you posted. Thanks a ton.
ET
PS: WIsh my right click option didn't disappear though. 🙂
ET
PS: WIsh my right click option didn't disappear though. 🙂
Hello ?,
Welcome to the Webroot Community,
Edit: Nevermind ? had this covered.;)
Please open Webroot in the taskbar and View Status. In the right hand upper corner you will see Advanced Setting/Open Scan Settings on the left side of menu and make sure Enable right click scanning in Windows Explorer is checked.
Hope this helps?
Welcome to the Webroot Community,
Edit: Nevermind ? had this covered.;)
Please open Webroot in the taskbar and View Status. In the right hand upper corner you will see Advanced Setting/Open Scan Settings on the left side of menu and make sure Enable right click scanning in Windows Explorer is checked.
Hope this helps?
Userlevel 1
Hi Sherry and thanks for the response. Yes, that was already checked and not the cause of my situation.
Userlevel 1
Can we get this for mac please?
Userlevel 7
Possibly, @ !
If you submit it on our Forum as an Idea Request ;)
If you submit it on our Forum as an Idea Request ;)
Userlevel 7
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