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Webroot Secure Anywhere reporting GaggleAMP as suspicious site

  • December 14, 2013
  • 6 replies
  • 56 views

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I'm wondering if anyone knows why GaggleAMP is considered a "suspicious site" by Webroot Secure Anywhere 2013?

Best answer by DanP

You can also submit a Web Reputation change request directly from the BrightCloud lookup page. Just enter the site and the captcha on http://www.brightcloud.com/ as TripleHelix mentioned, then click on the Web Reputation button on the left of the page and fill out the information. 
 
-Dan
 
 

6 replies

RetiredTripleHelix
Gold VIP
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Hello Dogtamer and Welcome to the Webroot Community Forums!


 
Have a look here as it says it's only 1 month old but no infections indicated just enter the link and Captcha: http://www.brightcloud.com/
 
So the reason for the Block with the 2014 Web Shield!
 
http://i39.tinypic.com/2mhvqll.png
 
http://i42.tinypic.com/28kobav.png
 
HTH,
 
TH

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  • Author
  • New Voice
  • December 14, 2013
Many thanks for the informative response, https:///t5/user/viewprofilepage/user-id/758!  GaggleAMP.com was actually registered 11/18/2010 (it's a social media thing, sort of like a HootSuite geared primarily towards businesses), but an admin update passed today may be responsible for the "not established" age reported by BrightCloud - or perhaps it's simply a matter of there not being enough Webroot users utilizing GaggleAMP for a db to've been populated yet... Again, my thanks for your help to me & many others in the Community (I've noticed quite a few of your posts in my perusings of the forum); here's wishing you and yours Happy Holidays, a very Merry Christmas, and a Happy New Year!

RetiredTripleHelix
Gold VIP
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You're very welcome and thanks for the nice comments and Happy Holiday's to you! Also you can contact support to get the Website Rating changed.
 
Thanks,
 
Daniel 😉

DanP
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  • OpenText Employee
  • Answer
  • December 16, 2013
You can also submit a Web Reputation change request directly from the BrightCloud lookup page. Just enter the site and the captcha on http://www.brightcloud.com/ as TripleHelix mentioned, then click on the Web Reputation button on the left of the page and fill out the information. 
 
-Dan
 
 

RetiredTripleHelix
Gold VIP
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How about this page Dan does it go to the same channel? http://www.webroot.com/customerSupport/repchangerequest.php
 
TIA,
 
Daniel 😉

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  • Author
  • New Voice
  • December 17, 2013
Dan will of course know better than I, but the link you've supplied, Triple Helix, is what Support provided in their e-mail response to my query concerning GaggleAMP.  It's worth noting that despite Support's speedy reply (less than 12 hours, as I recall) and my immediate response upon rcv'g it, the Webroot team had already conducted a survey and upgraded the site's reputation to reflect these results.  As an experienced user (and tester) of all the major vulnerability protection vendors over the last 15 years, I'd have to attest that such a response reflects a level of customer service that the competition can only view with envy...