I used Prevx 3 on a spare PC, and recently it upgraded to WSA, without warning or asking me.
I checked it out to make sure it was a ligit program, and decided to proceed to see what was up.
I used Prevx 3 as a backup to my main AV, a secondary AV. I also use another firewall.
My questions are these: Can I still use WSA as a backup to my main AV, or will it conflict with it?
If I just disable the firewall and Realtime protection, will that work without conflicts, or are there other 'Shields' that I should also disable?
Or, should I just remove WSA from my system. I am already quite satisfied with the AV and Firewall I am currently using, and don't need conflicting apps.
Thanks.
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Thanks Daniel you quoted Joe.
The ability of WSA to allow others to take action first, is a smart amazing approach which is widely known for us, Wilders members, but less here on Community which is a shame. There is no other security solution on market that could boast with this feature, so I think we should here more underline this function.
The ability of WSA to allow others to take action first, is a smart amazing approach which is widely known for us, Wilders members, but less here on Community which is a shame. There is no other security solution on market that could boast with this feature, so I think we should here more underline this function.
Joe gets credit for the quote, you get credit for sharing it....
😃
😃
Your Welcome David but it's a Quote from Joe so he deserves the credit! ;)
Daniel
Daniel
I have long been familiar that Webroot is compatible, but never really heard the theory behind it. Thanks Daniel!
Also here is a Quote from JoeJ the V.P. of Devoplment.
Quote: This is actually accurate. The reason that WSA is able to be compatible with other security products is that it allows Avast/MSE/Norton/etc. to lock the file/remove the file/or do whatever they please with an infection.
Other vendors immediately lock down access to threats and this generates significant contention problems, usually followed by system crashes as other AVs try to unlock the exclusive handles held by other AVs. The common thought of "use only one AV" is definitely not a myth - we've put forth considerable research/development in ensuring that we are fully compatible with other AVs, and one of the ways in doing this is to allow them to take credit for the detection.
Rest assured, however, that if you were using the other AV alongside WSA, WSA would still block the threat even if the other AV missed it.
Hope that helps!
TH
Quote: This is actually accurate. The reason that WSA is able to be compatible with other security products is that it allows Avast/MSE/Norton/etc. to lock the file/remove the file/or do whatever they please with an infection.
Other vendors immediately lock down access to threats and this generates significant contention problems, usually followed by system crashes as other AVs try to unlock the exclusive handles held by other AVs. The common thought of "use only one AV" is definitely not a myth - we've put forth considerable research/development in ensuring that we are fully compatible with other AVs, and one of the ways in doing this is to allow them to take credit for the detection.
Rest assured, however, that if you were using the other AV alongside WSA, WSA would still block the threat even if the other AV missed it.
Hope that helps!
TH
Hello Dana,@ wrote:
Well, I have been using WSA for the 30 day trial, and after some testing, I have decided not to use it. My regualr AV intercepted infections before WSA did, do it really was not all that usefull.
I still use Malwarebytes and Pande Cloud Scanner as a secondary double check on my AV just to make sure, but at this time I find WSA to be unnecessary.
DanJ
WSA it designed to step aside when another AV is used that's how it can be ran with other AV's & AM's and if your other AV missed it WSA would pick it up and on it's own it would stand up and protect your PC Extremely well. And I don't know if you ever looked at this video when WSA does miss an infection? The rollback and remediation of WSA is unparalleled compared to other AV's.
EDIT: Here is some extra information. http://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Incompatibility-Messages-Regarding-Webroot-from-Third-Party/ta-p/20338#.UXWGicr2k9Y
TH
Well, I have been using WSA for the 30 day trial, and after some testing, I have decided not to use it. My regualr AV intercepted infections before WSA did, do it really was not all that usefull.
I still use Malwarebytes and Pande Cloud Scanner as a secondary double check on my AV just to make sure, but at this time I find WSA to be unnecessary.
DanJ
I still use Malwarebytes and Pande Cloud Scanner as a secondary double check on my AV just to make sure, but at this time I find WSA to be unnecessary.
DanJ
Glad to hear it is running smoother! :D
Thanks for the tips, David.
Thanks for the tips, David.
Glad to see it is doing better DanaJ! The faster scan time may be due to the fact that the first time run of the scan does tend to take a bit longer, with scans after the first one being considerably shorter.@ wrote:
I made some of the changes you suggested, and it seems to work better, much lower CPU usage, and the scan take less time too. The latter could be due to other factors.
DanaJ
I made some of the changes you suggested, and it seems to work better, much lower CPU usage, and the scan take less time too. The latter could be due to other factors.
DanaJ
DanaJ
Thanks Mike! I had a nagging feeling I was missing one!
Hi DanaJ, and welcome back,
There are a couple of settings that may help you here. I have an older, slower computer, so I have had to adjust the scan settings too, and from time to time cancel a scan.
First, you can cancel a scan that is in progress. On the program main screen, during scanning it will look like this:
See how the link I have circled has changed from "Scan Now" to "More Detail"? Click on that, and you should see this screen pop up:
Click the "Cancel Scan" button I have circled.
Now, lets take a look at the scan settings, and how to set the preferences for that. On the main program screen, click "Settings" in the upper right corner. I have it circled below:
In here, you can move the slider to choose your preference between fast scanning, or use less system resources:
I hope this helps! Have a good weekend, and stop by again: this is a good place to learn more about your new WSA software!
There are a couple of settings that may help you here. I have an older, slower computer, so I have had to adjust the scan settings too, and from time to time cancel a scan.
First, you can cancel a scan that is in progress. On the program main screen, during scanning it will look like this:
See how the link I have circled has changed from "Scan Now" to "More Detail"? Click on that, and you should see this screen pop up:
Click the "Cancel Scan" button I have circled.
Now, lets take a look at the scan settings, and how to set the preferences for that. On the main program screen, click "Settings" in the upper right corner. I have it circled below:
In here, you can move the slider to choose your preference between fast scanning, or use less system resources:
I hope this helps! Have a good weekend, and stop by again: this is a good place to learn more about your new WSA software!
So I have been trying out WSA for awhile now, and it seems to run OK and no serious conflicts with my current AV & firewall.
However, during scanning, which there is no way to pause or suspend or stop, it does max out my cpu.
BTW: I forgot to give sys info on the pc, its a 4 year old Dell "Boris" Vostro laptop with an AMD 64 x2 duo core CPU with 2 gb, running XP Pro. I use it as a spare pc.
However, during scanning, which there is no way to pause or suspend or stop, it does max out my cpu.
BTW: I forgot to give sys info on the pc, its a 4 year old Dell "Boris" Vostro laptop with an AMD 64 x2 duo core CPU with 2 gb, running XP Pro. I use it as a spare pc.
OK, I have worked around with WSA today, and found that it was a recent Quictime update, with the QT icon running in the try that seemed to be the cause of the CPU maxing, so I disabled that and it seems to be running normally.
At least that seems to have been the cause. Coulda been something else that resolved.
Thanks for the info. I may keep WSA, or not, depending.
DanaJ
At least that seems to have been the cause. Coulda been something else that resolved.
Thanks for the info. I may keep WSA, or not, depending.
DanaJ
@ wrote:
But still, what gets disabled at the end of the trial?
Danaj
Hello Dana I got an answer from and after the trial runs out.
Quote: JoeJ
After the 30 day trial, protection will be disabled but they can continue scanning the system.
HTH,
TH
Yes but as a temporary workaround. It would be worth to open a support ticket as TripleHelix and Mike already suggested. Thus support can take a look into your logs what's going on.
@ wrote:
... Chrome is one. Should I change from Protected to Allow?
Keeping your browsers listed as Protect gives you maximum protection, I do recommend checking for other programs that you trust under View/Edit Protected Applications and setting them to Allow if you know they are safe as this may be contributing to a small performance impact. If they are noticeable impacts that continue after moving trusted programs to Allow, we can collect WSA logs to investigate further within the support system.
OK, I have been running it for awhile now, I use Chrome as my prime browser. I notice that CPU peaked at 100% when online.
I experimented with diabling the RT shield, and then the Firewall, but disabling the ID shield seemed to help, so it had something to do with the protected apps, of which Chrome is one. Should I change from Protected to Allow?
DanaJ
I experimented with diabling the RT shield, and then the Firewall, but disabling the ID shield seemed to help, so it had something to do with the protected apps, of which Chrome is one. Should I change from Protected to Allow?
DanaJ
Sounds good! As far as I know everything because WSA does not have a free version like Prevx did. There is a great sale on now if you need a license?@ wrote:
Tell you what, I will give it a try with both Realtime and the Firewall on. If I have any problems, I will report them here.
But still, what gets disabled at the end of the trial?
Danaj
HTH,
TH
Tell you what, I will give it a try with both Realtime and the Firewall on. If I have any problems, I will report them here.
But still, what gets disabled at the end of the trial?
Danaj
But still, what gets disabled at the end of the trial?
Danaj
I still strongly suggest that you leave WSA's firewall on as it's only and outbound firewall and doesn't interfere with Comodo also do you have a Prevx license key? If you do just put the Prevx keycode in WSA please see Here on how to do so and it will convert your license, returning a WSA keycode (which it will display on-screen for you to save to ensure you have the new keycode moving forward).
TH
TH
Hi, I read the linked info, and it looks like WSAs firewall was designed to work with Windows firewall. I feel that the Comodo is much better, and thus do not need two firewalls.
I also noticed that this Prevx/WSA has a 30 day trial. What happens after that? What is disabled, and what is not?
Thanks, DanaJ
I also noticed that this Prevx/WSA has a 30 day trial. What happens after that? What is disabled, and what is not?
Thanks, DanaJ
Dana there is no reason to disable WSA's firewall as I use WSA and Look'n'Stop Firewall with no issues at all also if you want to read more about WSA's Firewall look Here also after a few scans with WSA you shouldn't notice any difference in performance and if you do save a scan log by Right clicking the the WSA icon in the system tray and Save a Scan Log if you have many files with [u] in front then Submit a Support Ticket and copy and paste them in the Ticket and that should speed things up! Also this is a Great Video that you should watch and in time you might just go with WSA & Comodo.@ wrote:
BTW: I really see no reason to keep two firewalls on, so will disable the WSA firewall.
I have also noticed a slowdown in performance with WSA realtime protection on, so it may be conflicting with my current AV, Avast.
DJ
EDIT: I also found this in the Tribal Knowledge Base.
HTH,
Daniel 😉
Thanks Dana I know many that use that combination without issues just make sure you give WSA full right's to the system and internet as Comodo could stop that with it's HIPS component. ;)
Cheers,
TH
Cheers,
TH
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