How do I removed "Centrally Managed" computer to User managed?
Dave
- Log into the Account Console
- Click PC Security
- Click the PC that is having the issue
- At the bottom of the details window, use the drop down to change to User Configuration
- Click Save
- You may need to reboot the computer for this change to take affect.
I hope this helps!
(about) (Scans information) & (command) tabs.
Thanks so much.
Dave
Glad we have it sorted out, and I hope you visit here again if you have any questions, or just to sit back and read 🙂
I want to do this with a centrally managed MAC and I don’t see the talked about option at all?
Hello
Set it to: User Configuration — Security settings are controlled by the main interface on the computer.
Thanks,
Hello
Set it to: User Configuration — Security settings are controlled by the main interface on the computer.
Thanks,
I have MAC and these settings don’t show under the settings for the MAC. I see ability on the windows machines though. I went ahead and opened a ticket. Thanks anyway :)
Let me ping a couple of Webroot Mac users to see what they say but yes contact support!
How about from the Online Console for Mac’s?
Please have a look here. https://docs.webroot.com/us/en/home/wsa_website_userguide/wsa_managementwebsite_userguide.htm
Note: Coming soon: Mac Security will be included in the SecureAnywhere management website.
I just noticed here when I hover over the green checkmark for the Mac it states “This Computer is User Managed”
![](https://uploads-us-west-2.insided.com/webroot-en/attachment/f7a806fd-7349-4a77-9e0d-e8dd7368d857.png)
Please have a look here. https://docs.webroot.com/us/en/home/wsa_website_userguide/wsa_managementwebsite_userguide.htm
Note: Coming soon: Mac Security will be included in the SecureAnywhere management website.
Ok, so does that mean I can’t change my MAC to user managed? This is the screen I get when I try.
![](https://uploads-us-west-2.insided.com/webroot-en/attachment/0e538c23-5794-48c8-bb59-2be12c7e8c5e.png)
Also are you set as Administrator by chance in your User Account? Just wondering…
![](https://uploads-us-west-2.insided.com/webroot-en/attachment/8bcde37f-4d69-4724-a81d-d2d0bdf8af5f.png)
Yes I am set as admin in console.
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