How do I removed "Centrally Managed" computer to User managed?
Dave
Solved
How do I removed "Centrally Managed" computer to User managed?
Best answer by shorTcircuiT
Hello there, welcome to the Community!
I hope this helps!
View original- Log into the Account Console
- Click PC Security
- Click the PC that is having the issue
- At the bottom of the details window, use the drop down to change to User Configuration
- Click Save
- You may need to reboot the computer for this change to take affect.
I hope this helps!
1 person likes this
Hello there, welcome to the Community!
I hope this helps!
- Log into the Account Console
- Click PC Security
- Click the PC that is having the issue
- At the bottom of the details window, use the drop down to change to User Configuration
- Click Save
- You may need to reboot the computer for this change to take affect.
I hope this helps!
This is what comes up.
(about) (Scans information) & (command) tabs.
(about) (Scans information) & (command) tabs.
It should have the option at the bottom of the About tab, the "Security Setting". My deepest apologies.. you have to click the "edit" link in order to get the options. Sorry about that!
Awesome! Again, I am sorry I forgot you had to hit edit to get the drop down. I don't go into it every day and forgot about that!
Glad we have it sorted out, and I hope you visit here again if you have any questions, or just to sit back and read 🙂
Glad we have it sorted out, and I hope you visit here again if you have any questions, or just to sit back and read 🙂
1 person likes this
+63Hello
Set it to: User Configuration — Security settings are controlled by the main interface on the computer.
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
1 person likes this
TripleHelix wrote:
Hello
Set it to: User Configuration — Security settings are controlled by the main interface on the computer.
Thanks,
I have MAC and these settings don’t show under the settings for the MAC. I see ability on the windows machines though. I went ahead and opened a ticket. Thanks anyway :)
+63Let me ping a couple of Webroot Mac users to see what they say but yes contact support!
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
+62 Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.4.2), Security: iPads, W 1p0 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
+63Ssherjj wrote:
How about from the Online Console for Mac’s?
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
+62
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.4.2), Security: iPads, W 1p0 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
+63
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
+62TripleHelix wrote:
Yes it is different now...
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.4.2), Security: iPads, W 1p0 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
+62Please have a look here. https://docs.webroot.com/us/en/home/wsa_website_userguide/wsa_managementwebsite_userguide.htm
Note: Coming soon: Mac Security will be included in the SecureAnywhere management website.
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.4.2), Security: iPads, W 1p0 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
+62I just noticed here when I hover over the green checkmark for the Mac it states “This Computer is User Managed”
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.4.2), Security: iPads, W 1p0 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
Ssherjj wrote:
Please have a look here. https://docs.webroot.com/us/en/home/wsa_website_userguide/wsa_managementwebsite_userguide.htm
Note: Coming soon: Mac Security will be included in the SecureAnywhere management website.
Ok, so does that mean I can’t change my MAC to user managed? This is the screen I get when I try.
+62
Also are you set as Administrator by chance in your User Account? Just wondering…
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.4.2), Security: iPads, W 1p0 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
+62Great
Would you mind letting us know if this issue is resolved by the Webroot Support Team? I'm curious to what they say and as it could help others...if you get a chance. 😊
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.4.2), Security: iPads, W 1p0 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
Reply
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.